… you are the owner of an online shop
… you want to ensure compliance with applicable laws and limit your liability
The general terms and conditions for online shops govern the terms by which the operator of an online shop (seller) sells products, goods, digital content, or services to customers (buyers) online.
The use of general terms and conditions is widespread across almost all industries. They represent a considerable gain of time as the seller does not have to draft and enter into an individual sales agreement with each of its customers.
The terms will apply consistently to all orders placed and purchases concluded on the online shop, and thus to a potentially infinite number of transactions. Yet each order involves a risk of liability for the seller, in particular with respect to defects and the return of goods. It is therefore paramount for the shop operator to clearly state in the general terms what it will deliver and under which conditions as well as emphasize any unusual provisions if it wants to effectively limit its liability.
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