General Terms and Conditions for Online Shop

Key points and template

Approovd helps you to create legally compliant general terms and conditions for your online shop easily and in just a few minutes. For only CHF 89 per document.
Key Points Included in These General Terms and Conditions for Online Shop
  • How and at which point a binding contract is concluded
  • How the products or services sold are provided, and whether you are in charge of delivering them to the customers
  • How and when customers may return products to you, including whether any restrictions apply
  • How an order may be canceled or how a contract can be terminated, either by you or the customer
  • Details of the procedure and customers’ rights in case the products turn out to be defective
Use These General Terms and Conditions for Online Shop if …

… you are the owner of an online shop

… you want to ensure compliance with applicable laws and limit your liability

What are General Terms and Conditions for Online Shop?

The general terms and conditions for online shops govern the terms by which the operator of an online shop (seller) sells products, goods, digital content, or services to customers (buyers) online. 

The use of general terms and conditions is widespread across almost all industries. They represent a considerable gain of time as the seller does not have to draft and enter into an individual sales agreement with each of its customers.

The terms will apply consistently to all orders placed and purchases concluded on the online shop, and thus to a potentially infinite number of transactions. Yet each order involves a risk of liability for the seller, in particular with respect to defects and the return of goods. It is therefore paramount for the shop operator to clearly state in the general terms what it will deliver and under which conditions as well as emphasize any unusual provisions if it wants to effectively limit its liability.

All our templates have been checked and validated by renowned Swiss lawyers. They are constantly updated according to legal practice.
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