… you have received an invoice for services or products that you have not ordered
… you have received an invoice for services or products that you have already paid for
… you have received an invoice and do not agree with certain items in the invoice
Unfortunately, it is becoming increasingly common for companies to receive invoices that are completely unfounded or where certain items have been deliberately exaggerated. In particular, if the invoice is issued by a debt collection agency, ancillary costs, such as administrative fees, are often unduly charged.
In this case, it is essential to react immediately and tell the invoice issuer exactly why you are contesting the invoice. Failure to respond could result in an administrative or judicial authority assuming that the invoice has been tacitly accepted and must therefore be paid.
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