Agreement for Works and Services for Customer

Key Points and Template in English

On this page, we provide you with an overview of the most important aspects of an Agreement for Works and Services for Customer in Switzerland, including the elements to be taken into account when drawing up the agreement.

Subsequently, we will provide you with a legally compliant template of an Agreement for Works and Services for Customer under Swiss law.

Use an Agreement for Works and Services for Customer if...

… you need a contractor to carry out works or manufacture a finished product for you

Key Points included in an Agreement for Works and Services for Customer:

What is an Agreement for Works and Services for Customer?

Under an agreement for works and services, a company (customer) hires the services of a contractor to carry out works or manufacture a finished product against an agreed price. 

The crucial feature of this agreement is that the contractor undertakes to deliver a defect-free, specified product or work. 

It is used across a wide range of industries and for a variety of projects, from works for a construction site to the manufacturing of furniture. It is paramount to define the deliverables and the deadlines in the agreement and the procedure in case of defects or delay so that both parties are clear about their financial and operational exposure. 

Also very important to state is whether and under what conditions the contractor may delegate parts of the works to third parties (subcontractors), as this may entail liability risks for the customer. 

Legally compliant template of an Agreement for Works and Services for Customer

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